Amazon Quick for Sales

Sales representatives spend a lot of time gathering data across applications when planning account strategies or pitches for their customer meetings. Quick can help create better account plans, understand customer issues, tailor solutions pitches, and more. For instance, you can create a custom chat agent that has access to internal materials, helps analyze opportunity details and support ticket information from relevant third-party applications, and searches across internal and external data to craft an account plan and pitch strategy in minutes. You can also create a workflow to send a team alert for upcoming contract expirations, ticket escalations, or differences in product usage.

"As a diversified global technology and manufacturing company, 3M's sales teams are inundated with data from multiple platforms and systems. With Amazon Quick's agentic capabilities, we can streamline insights by quickly synthesizing critical information around sales effectiveness, risks, and pricing. Using Quick Flows enables us to automate administrative tasks, like generating report summaries and updating records, and prioritize more impactful work. This approach is helping us enhance the efficiency of our sales team, including pipeline progression and opportunities. We are excited to expand use of this unified agent workspace in the coming months.“

Mark Murphy, Executive Vice President, Chief Information and Digital Officer